Excess baggage cannot be purchased online within 6 hours of departure.
Excess baggage is not applicable for Multicity travel.
Online Excess Baggage is available in slabs of 5kgs, 10 kgs, 15kgs, 20kgs & 25 kgs.
Weight Concept – The discounted rate is based on the current excess baggage rate applicable at Airport Check-in.
Piece Concept – The discounted rate is based on the current charge of USD 140 per piece of excess baggage.
This discount is not applicable on the first 5kgs of Excess Baggage in Economy cabin on Domestic India routes.
Excess Baggage purchase through our Manage Booking facility is not applicable for flights
to and from London and Toronto.
from Abu Dhabi and Bahrain.
Purchase of Excess Baggage online, is not permitted for tickets issued or reissued via our Contact Centre and for tickets issued using Cash on Delivery.
In case the booking is cancelled as per the fare terms, amount for excess baggage purchased online will be refunded in full.
Guest may cancel his/her booking including excess baggage on jetairways.com, our mobile site, mobile app or through our call centre on IVR up to 2 hours prior to departure for flights within India and up to 3 hours prior to departure for international flights.
In case of date or time change, the excess baggage purchased will be associated to the new flight.
Excess baggage purchased online is non-endorsable, non-transferable and not applicable for infant.
No part or full refund will be permitted at the check-in counter, for baggage weighing lower than the purchased excess baggage limit. i.e. amount for unutilised excess baggage weight cannot be refunded or used on subsequent flights.
Refund on excess baggage purchased will be applicable:
If the guest chooses to cancel the flight booking or
If Jet Airways cancels the flight.
The total baggage weight including free baggage allowance and the excess baggage purchased must not exceed 32 kgs per piece.
Purchase of excess baggage online is applicable for guests holding a valid e-ticket having ticket number commencing with 589 series.
Purchase of excess baggage online is not permitted for codeshare and interline flights.
In case of ‘No Show’, excess baggage purchased online will not be refunded.
Excess baggage purchased must be utilised by the guest for the flight booked and for checked-in baggage only.
Excess baggage facility cannot be used for transportation of any type of cargo.
Purchase of Excess Baggage online using our Manage Booking feature will be unavailable under the below mentioned scenarios:
For guests planning to purchase additional Excess Baggage beyond the weight/piece(s) that were already purchased at the time of booking their ticket.
For one or more of multiple guests booked on the same PNR, but who have not purchased excess baggage at the time of booking their ticket.
For guests holding return tickets and having purchased Excess Baggage for only one sector of the entire journey.
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